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Retail general manager job description professional#

Earned perfect scores on all secret shopper reports.

Achieved lowest returns percentage on all merchandise for three consecutive years.

Received “Outstanding Customer Service” award for each quarter of 2003.

Coached and mentored new associates in sales strategies and internal policies. Participated in ongoing training and customer care clinics. In this guide, you will find details about the position of a Walmart department manager. This position is usually filled quickly at most Walmart stores with attractive benefits and a great starting rate it offers. Provided top-notch customer service in support of clothing retailer with 14 locations across three states.Īssisted customers in selecting merchandise, answering questions, and quickly resolving concerns. Experienced retail workers may find the position of a Walmart department manager a great fit.

Reduced shrink from 1.2% to 0.3% through implementation of improved merchandising and inventory procedures.Īlpine Ski Ridge – Coeur D’Alene, Idaho 3/2002 to 10/2008.

Played key role in boosting profitability by 46% and customer satisfaction rating by 23% within first ten months in position.

Co-facilitated launch of new store developed new-hire training and orientation materials. Implemented new policies and procedures, including various initiatives designed to increase sales and client loyalty. Kosmo Imports – New York, New York 11/2008 to 8/2011Ĭharged with managing a range of key operational functions for major imports company with eight locations and $23M in annual revenue.Ĭoordinated efforts to restore profitability and reputation of under-performing location with 26 employees. Retail managers oversee everything that makes a store work, from behind the scenes functions (such as buying, inventory, and merchandising) to the sales floor (.

Retail general manager job description professional#

Received the 2013 “Leadership Excellence Award” as recognition for exceptional professional achievement in meeting corporate objectives.Led highly $2M end-to-end remodel of store in July 2012.Consistently exceeded annual goals in key metrics, such as profit, sales, employee retention, and customer service.Develop and implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remains within budget. Supervise five department managers, providing coaching and engendering accountability for store results and staff performance. Recruit, train, mentor, and manage 70-member team, ensuring continuous delivery of outstanding customer service. store generating more than $12M in annual revenue. Oversee operations for leading general merchandise retailer with 75 stores and $800M in annual revenue.ĭirect day-to-day operations of 80,000 sq. The GM may lay out incentives for workers and assess the efficiency of departments while offering strategic plans for the business based on company goals.Dupre Outfitters – New York, New York 9/2011 to Present As part of this supervision, a general manager oversees the hiring, training, and coaching of lower-level managers. The GM gives specific directions to each department head. These lower-level managers may be in charge of several smaller divisions but report directly to the GM. Understanding the Role of a General Manager (GM) General managers hold various titles, such as CEO, branch manager, or operations manager.General managers often report to higher-level managers or executives and supervise lower-level managers. JOB DESCRIPTION JOB TITLE: ASSISTANT STORE MANAGER JOB NUMBER: SA7005, SA7006, SA7007 FLSA STATUS: Non-exempt CLASSIFICATION: Sales REPORTS TO: Store Manager SUPERVISES: Sales Supervisors, Store Personnel JOB PURPOSE: The Assistant Store Manger will assist the Store Manger to insure the proper operation of the retail store.

General manager duties include managing staff, overseeing the budget, employing marketing strategies, and many other facets of the business.A general manager is expected to improve efficiency and increase profits while managing the overall operations of a company or division.